Terms of Service

Miles High Construction Limited ("Miles High Construction," "Company," "we," "us," or "our") provides commercial flooring installation services, project coordination services, digital business tools, and related online services designed to support relationships with commercial clients, contractors, employees, suppliers, and business partners.

These Terms of Service ("Terms") establish the rules, conditions, rights, and responsibilities governing access to and use of the Miles High Construction website, Contractor Portal, Employee Portal, Administrative Portal, online forms, digital communication tools, file submission systems, quote request systems, and future mobile applications or online services operated by Miles High Construction.

By using our website, creating an account, submitting information, uploading documents, communicating with us electronically, or accessing any Miles High Construction platform, you agree to comply with these Terms.

The purpose of these Terms is to define the relationship between Miles High Construction and users of its digital services; establish acceptable standards for platform use; protect confidential business information; protect intellectual property rights; define user responsibilities; establish limitations regarding digital services; and provide legal protections for Miles High Construction and its users.

These Terms apply in addition to any separate agreements that may exist between Miles High Construction and specific individuals or organizations, including construction contracts, subcontractor agreements, employment agreements, confidentiality agreements, vendor agreements, and service agreements. Where a separate written agreement contains terms that conflict with these Terms, the written agreement may control to the extent of the conflict.

By accessing, browsing, registering for an account, submitting information, uploading documents, or otherwise using any Miles High Construction platform or service, you acknowledge that you have read and understood these Terms, agree to be legally bound by them, agree to comply with all applicable laws and regulations, and accept responsibility for your use of the Service.

If you do not agree with these Terms, you must not access the Service, create an account, upload information or documents, submit requests, or use any Miles High Construction digital platform. Continued use of the Service following updates to these Terms constitutes acceptance of the revised Terms where permitted by applicable law.

• "Account" means a registered user profile created to access any Miles High Construction digital platform, including contractor, employee, administrative, and future authenticated accounts.
• "Company" means Miles High Construction Limited.
• "Contractor" means any individual, company, subcontractor, general contractor, commercial partner, supplier, consultant, or other business entity interacting with Miles High Construction.
• "Content" means any information, material, file, document, communication, or data submitted, uploaded, transmitted, or otherwise provided through the Service — including drawings, floor plans, specifications, images, documents, messages, project information, and bid submissions.
• "Platform" means all digital services operated by Miles High Construction, including the website, portals, applications, APIs, and related online systems.
• "Service" means all website features, digital tools, communications, portals, and online services provided by Miles High Construction.
• "User" means any person or organization accessing or using the Service, including clients, contractors, employees, suppliers, business partners, and website visitors.

These Terms apply to all users interacting with Miles High Construction through digital or online services, including the Public Website (company information pages, service descriptions, contact forms, quote requests, project inquiries, careers pages, resource materials), Contractor Portal (registration, company profiles, RFQ submissions, bid submissions, document uploads, project communications), Employee Portal (accounts, scheduling information, job assignments, internal communications, time tracking, operational documentation), and Administrative Systems (CRM, project administration tools, reporting systems, account management, internal workflows).

Your use of Miles High Construction services is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, protected, and how privacy rights and request procedures work. By using the Service, you acknowledge that you have reviewed both these Terms of Service and the Privacy Policy. These documents operate together to establish the rules governing your relationship with Miles High Construction.

Miles High Construction provides digital services primarily to support commercial business activities, including commercial flooring opportunities, contractor relationships, project coordination, business communications, workforce management, and operational efficiency. The Service is not intended for unauthorized personal, recreational, unlawful, or unrelated commercial use.

Miles High Construction reserves the right to modify, update, or replace these Terms at any time due to business expansion, new platform features, technology changes, legal requirements, security improvements, or operational requirements. Updated Terms will become effective when published or communicated unless otherwise stated. Users are responsible for reviewing updated Terms periodically.

Miles High Construction provides public access to its website for purposes including learning about our commercial flooring services, submitting inquiries, requesting quotations, communicating with representatives, and accessing publicly available information. Subject to these Terms, Miles High Construction grants users a limited, non-exclusive, revocable, non-transferable right to access and use the website for legitimate business purposes.

• Users agree not to interfere with website operations, attempt unauthorized access, circumvent security measures, copy or reproduce website content without permission, use automated systems to extract data without authorization, or use the website for unlawful purposes.
• Miles High Construction reserves the right to restrict or deny access where necessary to protect its systems, users, confidential information, or business operations.

Miles High Construction may provide authenticated digital platforms for specific categories of users, including the Contractor Portal, Employee Portal, Administrative Portal, and future customer platforms or mobile applications. Access is provided only to authorized users and may be subject to account approval, identity verification, role assignment, security requirements, and applicable agreements.

The Contractor Portal is intended to support relationships with authorized commercial contractors, subcontractors, suppliers, and business partners. Depending on available features, it may allow users to create contractor profiles, submit qualification information, receive project opportunities, respond to RFQs, upload project documents, communicate regarding projects, track submissions, and manage business information.

Contractor Portal access does not guarantee future work opportunities, contract awards, project selection, or business relationships. Miles High Construction maintains sole discretion regarding project opportunities, contractor selection, and business decisions.

Individuals or organizations requesting Contractor Portal access may be required to provide information including legal business name, contact information, company representatives, areas of expertise, insurance information, certifications, safety documentation, and other qualification information. Users submitting registration information represent and warrant that the information is accurate, they have authority to represent the organization, they are authorized to submit documents, and the information does not violate third-party rights.

Registration does not automatically create an approved Contractor Portal account. Miles High Construction may review applications based on business suitability, experience, qualifications, project requirements, operational needs, and security considerations. Miles High Construction reserves the right to approve accounts, reject registration requests, request additional information, suspend access, or remove accounts. No explanation is required where permitted by law.

The Employee Portal is intended for authorized workforce members and may support scheduling, job assignments, internal communications, time tracking, safety documentation, operational information, and company resources. Access is provided only to individuals authorized by Miles High Construction. Employees must use the platform only for legitimate employment-related purposes.

Administrative access may be provided to authorized personnel responsible for managing customer relationships, contractor accounts, projects, scheduling, internal operations, system administration, and reporting. Administrative accounts may have elevated permissions and must be protected with enhanced security practices. Administrative users must access information only when necessary, maintain confidentiality, follow internal security procedures, and avoid unauthorized disclosure.

When creating an account, users agree to provide information that is accurate, complete, current, and not misleading. Users must promptly update information if circumstances change. Providing false, misleading, or unauthorized information may result in account suspension, account termination, removal of submitted content, or restriction of platform access.

To create or maintain an account, users must have legal authority to enter into these Terms, provide accurate registration information, use the Service only for authorized purposes, and maintain compliance with applicable laws. Organizations creating accounts represent that the individual creating the account has authority to act on behalf of that organization.

Users are responsible for protecting their account credentials. Users must maintain password confidentiality, avoid sharing login credentials, use appropriate security practices, notify Miles High Construction of suspected unauthorized access, and log out from shared devices where appropriate. Users are responsible for all activity conducted through their accounts unless caused by unauthorized access outside their reasonable control.

Miles High Construction may require users to maintain secure authentication practices, including strong passwords, password updates, multi-factor authentication where available, and account verification procedures. Users must not use another person's credentials, attempt to access another user's account, or circumvent authentication systems.

Miles High Construction uses role-based access controls to help ensure users only access information appropriate to their role. Access levels may differ between contractors, employees, managers, administrators, and other authorized users. Miles High Construction may modify permissions at any time based on operational requirements, security concerns, employment status, contractor relationship status, or project requirements.

Miles High Construction may suspend, restrict, or terminate access to any account where reasonably necessary, including circumstances involving violation of these Terms, security concerns, unauthorized activity, misuse of the Service, false information, threats to system integrity, end of employment, or end of contractor relationship. Suspension or termination may occur without prior notice where immediate action is reasonably necessary to protect the Company, users, or systems.

Upon account termination, access credentials may be disabled, user permissions may be removed, uploaded content may be handled according to applicable agreements and policies, and information may be retained where legally or operationally required. Termination does not eliminate obligations that are intended to survive termination, including confidentiality obligations, intellectual property protections, liability limitations, and legal obligations.

Users must not attempt to access restricted areas of the platform, view information belonging to other users, modify system functionality, circumvent security controls, reverse engineer platform components, or interfere with platform operations. Unauthorized access attempts may result in immediate termination and may be reported to appropriate authorities where required.

Users of Miles High Construction digital platforms are responsible for using the Service in a professional, lawful, and responsible manner. By accessing or using the Service, users agree to provide accurate and complete information, maintain the confidentiality of account credentials, use the Service only for authorized purposes, respect the rights of Miles High Construction and other users, follow applicable laws and regulations, protect confidential information accessed through the Service, and maintain appropriate security practices.

Users are responsible for ensuring that information submitted through Miles High Construction platforms is accurate, complete, and current — including contact details, company information, contractor qualifications, project information, bid submissions, uploaded documentation, and employment-related information. Miles High Construction is not responsible for decisions made based on inaccurate information provided by users.

The Service is intended to support legitimate commercial activities. Users must not use the Service for personal activities unrelated to Miles High Construction services, unauthorized commercial purposes, or activities unrelated to their role or relationship with Miles High Construction.

Users agree to interact with Miles High Construction, employees, contractors, and business partners professionally and respectfully. Users must not harass, threaten, or intimidate others, submit abusive or offensive content, misrepresent their identity or authority, interfere with legitimate business operations, or attempt to damage professional relationships. Miles High Construction reserves the right to take appropriate action against users who violate professional conduct expectations.

Users are prohibited from engaging in activities that may harm Miles High Construction, its systems, or other users. Prohibited activities include:

• Unauthorized Access: attempting to access accounts they do not own, accessing restricted systems without authorization, obtaining information through unauthorized means, or circumventing authentication mechanisms.
• System Interference: introducing malicious software, attempting denial-of-service attacks, disrupting platform availability, overloading systems, exploiting technical vulnerabilities, or interfering with normal operations.
• Unauthorized Data Collection: scraping information from the platform, collecting user information without authorization, extracting confidential business information, or using automated tools to copy platform data.
• Fraudulent Activities: providing false information, impersonating another person or organization, submitting fraudulent documents, misrepresenting qualifications, or engaging in deceptive business practices.

Users must not upload, transmit, or distribute any material containing viruses, malware, ransomware, spyware, malicious scripts, harmful code, or other technologies designed to damage systems. Users must immediately notify Miles High Construction if they discover security vulnerabilities, unauthorized access, suspicious activity, or compromised credentials.

Certain Miles High Construction platforms may allow users to upload content, including drawings, floor plans, specifications, images, documents, safety records, bid information, and project materials. Users are responsible for ensuring uploaded content is accurate, relevant to the purpose of submission, does not violate applicable laws, does not infringe third-party rights, and does not contain unauthorized confidential information.

Users must not upload content that violates privacy rights, infringes copyrights, trademarks, or other intellectual property rights, contains malicious code, contains unlawful material, contains confidential information belonging to another party without authorization, or is intentionally misleading or fraudulent. Miles High Construction may remove or restrict access to content that violates these Terms.

Users agree to respect the intellectual property rights of Miles High Construction and third parties. Users must not copy proprietary materials without permission, reproduce website content, reverse engineer software, remove copyright notices, or use Miles High Construction branding without authorization.

Users may receive access to confidential information including project documents, pricing information, contractor information, business strategies, client information, technical materials, and internal communications. Users agree to protect confidential information, use information only for authorized purposes, avoid unauthorized disclosure, and follow applicable confidentiality obligations.

Users are responsible for complying with all applicable laws, regulations, and professional obligations when using the Service, including privacy laws, construction requirements, contractual obligations, employment laws, intellectual property laws, and cybersecurity requirements. Miles High Construction is not responsible for a user's failure to comply with applicable laws.

To protect the security and integrity of its platforms, Miles High Construction may monitor system activity where reasonably necessary, including security logs, account activity, access records, system performance information, and uploaded content review where permitted. Monitoring is conducted for security, fraud prevention, system protection, compliance, and investigation of suspected misuse.

Users are encouraged to report suspected violations of these Terms, including unauthorized access, security concerns, fraudulent activity, misuse of confidential information, and harmful content. Reports may be submitted through Miles High Construction contact channels. The Company will review reported concerns and take appropriate action where necessary.

Where a user violates these Terms, Miles High Construction may take actions including warning the user, removing content, restricting features, suspending access, terminating accounts, and pursuing legal remedies where appropriate. The Company may take immediate action where necessary to protect its systems, confidential information, business partners, employees, or other users.

Miles High Construction platforms may allow users to submit, upload, access, or exchange project-related documentation for legitimate commercial purposes, including architectural drawings, engineering drawings, floor plans, blueprints, specifications, tender packages, RFQs, scope documents, site photographs, safety documentation, product information, installation requirements, project schedules, correspondence, and other construction-related materials. Users acknowledge that project documentation may contain confidential, proprietary, or commercially sensitive information belonging to clients, contractors, suppliers, or other parties.

By uploading or submitting project documentation, users represent and warrant that they have the legal authority to submit the information, have obtained any necessary permissions, are not violating confidentiality obligations, and are not infringing third-party intellectual property rights. Users are solely responsible for ensuring that submitted materials may legally be shared with Miles High Construction.

Users retain ownership of documents, files, and materials they submit through Miles High Construction platforms. Nothing in these Terms transfers ownership of drawings, specifications, images, documents, business information, or other uploaded materials. Miles High Construction does not claim ownership of user-submitted content.

By submitting, uploading, or providing content through the Service, users grant Miles High Construction a limited, non-exclusive, worldwide, royalty-free license to access, store, reproduce, process, review, and use such content solely for legitimate business purposes — including evaluating project opportunities, preparing estimates, responding to RFQs, coordinating installations, communicating with authorized parties, performing contractual obligations, and maintaining business records. This license does not grant Miles High Construction ownership rights over submitted materials.

Miles High Construction recognizes that construction documents may contain sensitive commercial information. Reasonable measures may be used to protect project information, including access restrictions, role-based permissions, security controls, confidentiality obligations, and internal procedures. However, users acknowledge that no electronic storage or transmission system can guarantee absolute security.

Drawings, plans, specifications, and technical documents submitted through the Service are used only for purposes related to project evaluation, commercial flooring estimates, installation planning, construction coordination, and business discussions. Miles High Construction will not knowingly use submitted project documents for unrelated purposes without appropriate authorization.

The platform may allow contractors or business partners to submit responses to Requests for Quotations ("RFQs") or project opportunities. RFQ submissions may include pricing information, labour estimates, availability, qualifications, proposed schedules, technical information, and supporting documentation. Submitting an RFQ response does not create a contract, a guarantee of work, a promise of payment, or a commitment to award a project.

Miles High Construction may evaluate RFQ responses based on pricing, experience, availability, qualifications, project requirements, commercial considerations, and operational needs. Miles High Construction retains discretion regarding which submissions are considered, which contractors are selected, whether a project proceeds, and whether negotiations occur.

Participation in the Miles High Construction platform, submission of qualifications, or response to an RFQ does not guarantee contractor approval, invitation to bid, contract award, future business opportunities, or minimum work volume. Miles High Construction may choose another contractor, modify project requirements, cancel opportunities, or discontinue projects at its discretion.

Information provided through the Service may assist Miles High Construction in preparing estimates, labour calculations, project assessments, and commercial proposals. Users acknowledge that preliminary estimates may change based on site conditions, material availability, updated project requirements, additional information, scope changes, and construction conditions. Unless expressly stated in a written agreement, estimates and preliminary discussions do not constitute binding contracts.

Users providing project information are responsible for ensuring that submitted information is accurate and complete — including square footage, site conditions, existing flooring conditions, specifications, access requirements, and scheduling requirements. Miles High Construction is not responsible for errors, delays, or additional costs resulting from inaccurate or incomplete information provided by users or third parties.

Project information may originate from third parties, including general contractors, property owners, architects, engineers, consultants, and suppliers. Miles High Construction does not guarantee the accuracy, completeness, or reliability of information provided by third parties. Users should independently verify information where appropriate.

Miles High Construction may receive confidential business information through its platforms, including company information, pricing information, contractor qualifications, project strategies, and business communications. Users agree not to misuse or disclose confidential business information obtained through the Service.

Miles High Construction may retain uploaded documents and project-related information for purposes including recordkeeping, contract administration, dispute resolution, legal compliance, warranty support, and business continuity. Retention periods may vary depending on legal requirements, contractual obligations, business needs, and the nature of the information.

Miles High Construction may remove, restrict, or disable access to uploaded content where reasonably necessary, including where content violates these Terms, creates security risks, violates legal obligations, contains unauthorized material, or is no longer required. Where appropriate, users may request removal of submitted materials subject to legal, contractual, or operational requirements.

Miles High Construction does not guarantee that user-submitted materials are accurate, complete, suitable for construction purposes, meet regulatory requirements, or do not infringe third-party rights. Users remain responsible for the materials they provide.

All content, materials, systems, and technology made available through the Miles High Construction website, platforms, and digital services are owned by or licensed to Miles High Construction Limited unless otherwise stated. This includes website design, structure, user interface elements, company branding, logos, trademarks, trade names, graphics, images, written content, service descriptions, digital features, software components, source code, database structures, platform architecture, documentation, and internal systems. All intellectual property rights are reserved.

The name Miles High Construction, including associated logos, designs, slogans, visual elements, and brand identifiers, are valuable business assets of Miles High Construction Limited. Users may not copy Company branding, modify Company logos, use Company trademarks without authorization, create confusingly similar branding, or represent themselves as affiliated with Miles High Construction without permission.

All content published through Miles High Construction digital platforms is protected by applicable intellectual property laws, including text, service descriptions, pricing information, marketing materials, photographs, videos, graphics, downloads, and educational materials. Users may access website content only for personal or legitimate business purposes related to interacting with Miles High Construction.

Subject to compliance with these Terms, Miles High Construction grants users a limited, temporary, non-exclusive, non-transferable, revocable license to access and use the Service. This license allows users to view publicly available content, submit legitimate business inquiries, use authorized portal features, and access information provided for their role. This license does not grant ownership rights or permission to commercially exploit Company materials.

Users must not, without prior written authorization from Miles High Construction: copy substantial portions of the website, reproduce Company materials, republish platform content, sell or distribute Company information, create derivative works, remove copyright notices, use content for competing services, or extract databases or platform information.

The digital systems operated by Miles High Construction, including future software applications, portals, and online tools, may contain proprietary technology including front-end interfaces, backend systems, databases, authentication systems, APIs, workflow tools, automation systems, and security systems. All rights, title, and interest in the platform technology remain with Miles High Construction or its applicable licensors.

Users may not access source code without authorization, copy software components, reverse engineer systems, decompile applications, attempt to discover system architecture, or circumvent technical protections.

Users retain ownership of content they submit through Miles High Construction platforms, subject to the licenses granted under these Terms. User-submitted content may include drawings, project documents, company information, communications, images, and other uploaded materials. Miles High Construction does not obtain ownership of user-submitted content solely because it is uploaded to the Service.

Users may provide feedback, recommendations, ideas, or suggestions regarding Miles High Construction services or digital platforms. By submitting feedback, users acknowledge that Miles High Construction may use such feedback for legitimate business purposes, including improving services, developing features, enhancing operations, and improving user experience. Unless otherwise agreed in writing, feedback submissions do not create ownership rights or compensation obligations.

The Miles High Construction platform may include third-party materials, technologies, trademarks, or services belonging to other organizations, including software libraries, cloud service technologies, integration tools, manufacturer information, and partner materials. Third-party intellectual property remains the property of its respective owners.

Unauthorized copying, distribution, modification, or reproduction of Miles High Construction materials may violate copyright laws and these Terms. Miles High Construction reserves all available legal rights and remedies regarding unauthorized use of its intellectual property.

Nothing contained within these Terms grants users any right or license to use Miles High Construction trademarks, logos, trade names, or brand assets. Any unauthorized use that creates confusion regarding affiliation, endorsement, or sponsorship is prohibited.

Except for the limited permissions expressly provided in these Terms, use of the Service does not transfer ownership rights, intellectual property rights, software rights, branding rights, or proprietary information rights. All rights not expressly granted remain reserved by Miles High Construction Limited.

Miles High Construction reserves the right to take appropriate action against unauthorized use of its intellectual property, including removal requests, account restrictions, suspension of access, legal proceedings, and claims for damages or remedies available under applicable law.

Miles High Construction may provide digital services designed to support commercial operations, including website functionality, contractor management systems, employee systems, administrative tools, project communication platforms, document management systems, scheduling systems, quote and RFQ systems, and future mobile applications or technology platforms. Digital services are provided to improve communication, organization, and operational efficiency. Miles High Construction reserves the right to modify, enhance, suspend, or discontinue any digital service or feature at any time where reasonably necessary for business, technical, security, or legal reasons.

Miles High Construction makes reasonable efforts to maintain reliable access to its digital platforms. However, users acknowledge that the Service may occasionally be unavailable due to scheduled maintenance, software updates, security improvements, hosting provider issues, internet outages, technical failures, or events outside the Company's reasonable control. Miles High Construction does not guarantee that the Service will always be available, uninterrupted, error-free, free from defects, or compatible with all devices or systems.

Miles High Construction may perform maintenance, upgrades, or modifications to its digital systems, including software updates, security patches, infrastructure improvements, database maintenance, feature improvements, and system upgrades. Where reasonably practicable, advance notice of planned maintenance that materially affects platform availability may be provided.

Users are responsible for maintaining the equipment and connections required to access the Service, including compatible devices, internet access, updated browsers, secure operating systems, and appropriate security software. Miles High Construction is not responsible for issues caused by user devices, internet providers, local network problems, unsupported software, or user configuration errors.

Miles High Construction may use third-party cloud infrastructure providers to operate its digital platforms for website hosting, database storage, authentication, file storage, application hosting, backup systems, and security monitoring. Although Miles High Construction selects providers based on operational and security considerations, third-party infrastructure providers remain independent organizations.

Miles High Construction may use third-party providers to support business operations, including hosting providers, database providers, authentication services, email providers, analytics services, payment providers where applicable, communication tools, security services, and project management tools. These providers may process information on behalf of Miles High Construction according to applicable agreements and security requirements.

Miles High Construction is not responsible for failures of third-party services, changes made by third-party providers, service interruptions caused by external providers, third-party privacy practices, or third-party security incidents outside reasonable control. Users may be subject to additional terms imposed by third-party providers when using integrated services.

Future Miles High Construction platforms may use application programming interfaces ("APIs") or integrations to connect different systems for data synchronization, workflow automation, platform integrations, communication between systems, and business process improvements. Users must not abuse API functionality, attempt unauthorized access, extract information improperly, or circumvent technical restrictions.

Miles High Construction implements reasonable administrative, technical, and organizational safeguards designed to protect its digital systems, including access controls, authentication requirements, permission management, monitoring systems, security updates, data protection practices, and internal procedures. However, users acknowledge that no online system can guarantee absolute security.

Users play an important role in maintaining platform security. Users must protect account credentials, avoid sharing passwords, report suspicious activity, use secure devices, and maintain appropriate account security. Users are responsible for actions taken through their accounts where those actions result from failure to maintain reasonable security practices.

If Miles High Construction becomes aware of a security incident affecting its systems or information, the Company will take reasonable steps to investigate the incident, contain the issue, implement corrective measures, and provide notifications where legally required. Security incident response may involve third-party specialists, technology providers, insurers, or legal advisors.

Users acknowledge that communications through digital platforms may include emails, portal messages, notifications, automated alerts, and project communications. Users consent to receiving electronic communications related to account activity, project matters, service updates, security notices, and business communications.

Miles High Construction may use artificial intelligence ("AI"), automation, and advanced technologies to support business operations, including document organization, workflow assistance, data analysis, scheduling assistance, administrative support, search improvements, and operational reporting. AI technologies are intended to assist business processes and do not replace appropriate human review and decision-making.

Users acknowledge that AI-assisted tools may produce results that are incomplete, inaccurate, require verification, or unsuitable without professional review. Miles High Construction does not guarantee the accuracy or reliability of AI-generated information. Users should not rely solely on automated outputs for decisions involving contracts, safety, legal matters, financial decisions, or construction requirements.

Users acknowledge that electronic records created through the Service may be used as evidence of communications, submissions, account activity, project discussions, and business transactions. Electronic records may be retained according to legal requirements, contractual obligations, and business recordkeeping practices.

References to future features, platforms, applications, or technologies do not guarantee that such features will be developed, released, or maintained. Miles High Construction may modify its technology roadmap based on business needs, security considerations, market conditions, legal requirements, and operational priorities.

To the maximum extent permitted by applicable law, Miles High Construction Limited provides its website, platforms, and digital services on an "as available" and "as is" basis. Miles High Construction does not make warranties, representations, or guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to accuracy of information, availability of the Service, reliability of platform functionality, error-free operation, security of electronic communications, suitability for a particular purpose, or compatibility with user systems. Except where expressly stated in a written agreement, Miles High Construction disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and continuous availability.

Users acknowledge that access to the Service does not guarantee any specific outcome. Miles High Construction does not guarantee project opportunities, contract awards, business relationships, revenue opportunities, successful bids, employment opportunities, or acceptance of submissions. Use of the platform is intended to facilitate communication and operational processes but does not create any obligation to provide work, contracts, or services unless separately agreed in writing.

Information provided through Miles High Construction platforms may include general information relating to commercial flooring services, project requirements, installation processes, documentation, and business procedures. Such information is provided for general business purposes and does not replace professional assessments, site inspections, contract documents, engineering requirements, manufacturer specifications, or applicable construction standards. Users remain responsible for obtaining appropriate professional advice where required.

Users are responsible for decisions made based on information accessed through the Service. Miles High Construction is not responsible for losses resulting from user interpretation of information, failure to verify project details, reliance on incomplete information, failure to obtain professional advice, or unauthorized use of the Service.

Miles High Construction may provide access to information, links, integrations, or content originating from third parties. Miles High Construction does not guarantee accuracy, completeness, availability, security, or reliability of third-party information. Third-party services operate independently and may be subject to separate terms and privacy policies.

To the maximum extent permitted by applicable law, Miles High Construction Limited, including its directors, officers, employees, contractors, agents, and representatives, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to use of the Service, inability to access the Service, loss of data, system interruptions, unauthorized access, reliance on information provided through the Service, third-party services, user actions, or uploaded content.

To the maximum extent permitted by law, the total liability of Miles High Construction arising from or relating to these Terms or the Service shall not exceed the amount, if any, paid by the user directly to Miles High Construction for the specific service giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply where prohibited by applicable law.

To the maximum extent permitted by law, Miles High Construction shall not be responsible for damages including lost profits, lost business opportunities, loss of reputation, loss of anticipated savings, business interruption, loss of data, replacement costs, or consequential damages.

You agree to defend, indemnify, and hold harmless Miles High Construction Limited, including its directors, officers, employees, contractors, and representatives, from claims, damages, liabilities, expenses, and costs arising from your use of the Service, your violation of these Terms, your violation of applicable laws, your uploaded content, your infringement of third-party rights, unauthorized use of your account, misrepresentation of information, or your interactions with other users.

Contractors, subcontractors, suppliers, and business partners using the Service remain responsible for their own business operations, their employees and representatives, their legal obligations, their insurance requirements, their safety responsibilities, and their contractual commitments. Use of Miles High Construction platforms does not create an employment relationship, partnership, agency relationship, or joint venture unless expressly agreed in writing.

Unless otherwise stated in a written agreement, users accessing contractor-related systems acknowledge that contractors operate independently, control their own business activities, and are responsible for their own taxes, insurance, licensing, and compliance obligations. Nothing in these Terms creates an employer-employee relationship, partnership, franchise relationship, or legal agency relationship.

Miles High Construction shall not be responsible for delays, interruptions, or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, power failures, internet outages, cybersecurity incidents, government actions, labour disruptions, third-party service failures, or acts beyond reasonable control. During such events, Miles High Construction may suspend or modify services as reasonably necessary.

The limitations and protections contained within these Terms are intended to establish a reasonable allocation of risk between Miles High Construction and users. Users acknowledge that digital services involve inherent risks, electronic systems cannot guarantee absolute security, business decisions involve independent judgment, and users are responsible for their own actions and information.

Certain provisions of these Terms will continue after termination or discontinuation of Service, including intellectual property rights, confidentiality obligations, disclaimer provisions, limitation of liability, indemnification obligations, and governing law provisions.

Miles High Construction Limited reserves the right to suspend, restrict, or terminate access to any portion of its website, platforms, or digital services at any time where reasonably necessary. Termination may occur due to violation of these Terms, unauthorized access attempts, security concerns, fraudulent activity, misuse of confidential information, harmful conduct, end of a business relationship, end of employment, or operational or business decisions. Where appropriate, notice may be provided before termination. However, immediate action may be taken where necessary to protect Company systems, confidential information, clients, contractors, employees, business partners, or other users.

Users may discontinue use of the Service at any time. Account holders may request account closure by contacting Miles High Construction through the designated communication channels. Account closure requests may be subject to verification requirements, outstanding contractual obligations, legal retention requirements, or business recordkeeping obligations.

Upon termination or suspension of access, account permissions may be disabled, access credentials may no longer function, certain platform features may become unavailable, and submitted information may continue to be retained where legally or operationally required. Termination does not release users from existing contractual obligations, affect rights or obligations that arose before termination, remove confidentiality responsibilities, or eliminate intellectual property protections.

Miles High Construction may temporarily restrict access where it reasonably believes that an account has been compromised, unauthorized activity has occurred, a security risk exists, or platform integrity may be affected. Security-related suspensions may occur without advance notice where immediate action is necessary. Miles High Construction may require users to complete verification procedures before restoring access.

Miles High Construction encourages users to first attempt to resolve concerns through direct communication. Before initiating formal legal proceedings, users are encouraged to contact Miles High Construction regarding privacy concerns, platform issues, account disputes, service concerns, or business relationship matters. The parties may attempt to resolve disputes through good-faith discussions where appropriate.

Nothing in these Terms prevents any party from exercising legal rights available under applicable law. These Terms do not limit statutory rights, regulatory complaints, legal remedies, or court proceedings.

These Terms are governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any dispute arising from or relating to these Terms, the Service, or the relationship between the user and Miles High Construction shall be addressed according to applicable Ontario and Canadian law.

Subject to applicable law, users agree that courts located within Ontario, Canada, shall have appropriate jurisdiction over disputes relating to these Terms. This provision does not restrict any rights a party may have under mandatory applicable legislation.

These Terms, together with any referenced documents — including the Privacy Policy, written agreements, contractor agreements, employment agreements, and service agreements — constitute the entire agreement between the user and Miles High Construction regarding use of the Service. These Terms replace any prior understandings, communications, or representations relating specifically to the digital Service unless otherwise stated in writing.

A failure by Miles High Construction to enforce any provision of these Terms does not constitute a waiver of that provision, future enforcement of that provision, or any other rights available under these Terms or applicable law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain valid and enforceable. The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

Users may not transfer or assign their rights or obligations under these Terms without prior written authorization from Miles High Construction. Miles High Construction may assign or transfer these Terms, in whole or in part, in connection with corporate restructuring, sale of assets, merger, acquisition, financing, or business transfer.

Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise relationship, or agency relationship. Each party remains independent unless a separate written agreement states otherwise.

Miles High Construction may provide notices relating to these Terms through website announcements, email communications, portal notifications, or other reasonable communication methods. Users are responsible for maintaining accurate contact information associated with their accounts.

Users acknowledge that electronic acceptance of these Terms — including clicking an acceptance button, creating an account, accessing restricted platforms, or continuing to use the Service — may constitute valid acceptance of these Terms where permitted by applicable law. Electronic records may be maintained as evidence of acceptance.

Miles High Construction may update these Terms periodically to reflect new services, technology changes, legal requirements, operational improvements, or security practices. Updated Terms will be posted with a revised Effective Date, Last Updated Date, and version number. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms where legally permitted.

Questions, concerns, or requests regarding these Terms may be directed to:

• Miles High Construction Limited
• Legal & Compliance Contact
• Email: legal@mileshighconstruction.com
• General Inquiries: info@mileshighconstruction.com
• Website: https://www.mileshighconstruction.com
• Telephone: (437) 800-0000
• Mailing Address: Toronto, Ontario, Canada

By accessing or using Miles High Construction digital platforms, you acknowledge that you have read these Terms, you understand your responsibilities, you agree to comply with these Terms, and you understand the limitations and protections described herein. Miles High Construction Limited is committed to providing reliable commercial flooring services and professional digital tools while maintaining responsible, secure, and transparent business practices.